Frequently asked Questions

Know your answer

Everything you need to know about the product and billing. Can't find the answer you're looking for? Please chat to our friendly team.

No need to worry about losing this data! We don't want to enforce this limit immediately because you might be in the middle of a critical business process. We will make sure you are given enough time to upgrade.

If your use-case doesn't fit in one of these two plans, then please contact us.

We are always happy to assist you with your use-case and can often offer a custom deal.

We offer a solution where the data is stored in your own (virtual) cloud. Please contact us for more information

Of course, contact us through the chat or email us at question at collect2.com

Go to My Current Plan and click the Cancel Plan button, or contact us through email or chat.